Saimah Razak, HR Consultant
· The role of HR in organisations has changed over time and can have a significant impact on the growth of an organisation.
· People are at the heart of what makes organisations successful.
· So what can HR do to ensure that they create influence in a growing organisation? Find out with Real People.
Historically the role of the HR function within organisations, whether large or small, was seen as supportive. This should come as no major surprise - the foundations of HR are in a welfare profession that emerged at the end of the 19th century and primarily focused on ensuring the wellbeing of staff.
Despite its origins, nowadays transactional day to day people management is no longer the sole focus and the idea that HR can add strategic value to organisations is increasingly accepted. I want today to highlight the role of the HR function and how it can have a significant impact on the long-term success and growth of an organisation.
If you speak to any Chief Executive and ask what makes their organisation successful, the answer that you will often get is that it’s the people. It doesn’t take a rocket scientist to get that at the heart of every well performing, productive and prosperous organisation are outstanding individuals. So what can HR do to ensure that they create and maintain influence in a growing organisation?
1. Getting the right people in
As an organisation grows, the challenge of finding the ‘right’ people also increases. Whatever the organisation, a product or service is only as good as the team that develops it.
Organisations that are looking to expand need to focus on identifying and developing talent. HR should assist the organisation in identifying what behaviours and skills are the most crucial. If aligned with the business strategy, this will not only have an impact on organisational performance but increase employee engagement. Engaged employees drive growth by positively representing your organisation and consistently going above and beyond.
2. Ensuring good relations amongst staff
People often see us in HR as the disciplinarians. Putting this aside, effective employee relations is a key factor for growth. Research suggests that HR practices strongly affect the way people feel about their work. Employees’ sense of being fairly treated affects their attitudes not only towards job satisfaction, and commitment but the state of employee relations.
3. Avoiding employment litigation
Good HR practices can mitigate the potential risks of litigation that organisations face. This will maintain the reputation of your organisation but also protect you from financial cost associated with employment tribunals as these costs have the potential to cripple growing organisations.
4. Keeping people happy through change
As your organisation grows it is likely to change and it is important that change is embraced and managed. HR should assist the organisation to ensure that employees are appropriately consulted about changes and feedback is taken on board.
If you lead a growing organisation or have responsibility for HR within one, don’t ignore the fact that good people management practices can have a huge impact on your performance now, and when you have more people than you can count on your fingers and toes.
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