Saimah Razak, HR Consultant
- Taking into consideration the changes in the law around flexible working requests that came into force this month, we are looking at how you can maintain effective management when your employee works from home or at a different location.
- Approving a request for flexible working doesn't mean allowing employees to go off and do as they please; managers still have an important responsibility.
- In today’s blog we will look at some top tips for managing remotely that will allow for a productive workforce irrespective of location.
The reason for this is we have good and regular communication and keep each other up to date on the latest developments (note this is a two way process). When managing remotely the key is to maintain those clear and open communication channels despite the fact the person may no longer sit next to you.
The best way to do this is to ensure that you are conducting regular support and supervision sessions. This may mean a journey out of the office but make time for these sessions as they will allow you to identify and resolve any issues as they emerge. As well as this it is important to maintain informal communications whether this be daily emails or telephone catch ups. If you know that you are super busy and this may slip off your list, diarise these chats for the beginning or the end of the working day.
A concern for managers that line manage employees who work remotely is performance. After all if someone doesn’t work in the same office as you how can you assure the standards of performance? In reality you don’t measure someone’s performance by watching them day in and day out, they key is setting clear and measurable objectives as you would for all other employees. This will mean that employees will be clear from the outset exactly what is expected from them.
Finally and perhaps the most important aspect of remote management is trust. This is required from both parties and there does need to be a balance of measurement against clear goals and with a level of autonomy to allow the employee ‘get on with it.’
There are of course other issues that you may need to take into consideration when managing remotely. The Real People team would be happy to discuss these with you. You can call us on 0207 710 0626 or alternatively email us at email@example.com