Other key findings from the Barometer benchmarking survey are:
- Organisations reported their staff take an average of 8.4 days sick per year across the social housing, homelessness and care sector; 1.8 days higher than the national average (source: CIPD Annual Absence Survey 2014).
- Employee turnover across the sector has risen by 3.2% since the Barometer 2013 survey; 16.8% compared to 13.6%.
- The introduction of tribunal fees in April 2013 and early conciliation in April 2014 does not appear to have made a significant difference, with the reported average number of tribunal claims filed against participant organisations in the past year at 0.6 compared to 0.7 in 2013.
- More employees were subject to formal employee relations procedures this year compared to last; 4.5%, up from 3.3% in 2013.
- The least popular selection methods for hiring new staff are role plays, unstructured interviews and trial shifts.
Luke Watkeys, Business Manager at Real People, said the Barometer showed how important it was for organisations to use a range of tools to manage staff performance and proactively reduce the number of staff issues. He said:
“Looking across the results of both surveys, organisations should focus on whether they have their employment deal right. Does it include an integrated strategy for both reward and talent management (or better still, attracting, inspiring, empowering and keeping hold of talent)? The environment, the social housing sector, businesses, people’s expectations and the things that are being asked of HR are all changing and the deal needs to be adapted to new realities and possibilities.”
“Taking the pay survey and these results into account, it may be that over the next year many organisations in the sector acknowledge an increase in issues and are looking to recruit and develop their leadership and management capability to increase staff morale as well as reduce levels of employee absence, staff turnover and conflict.”
The 2014-15 Pay and HR Survey results have been released by Real People and twentysix consulting as the second of its two Barometer surveys comes to a close. The survey aimed to answer the question, “Is there more to performance management than the annual appraisal?” and 25 organisations took part in total.
The findings of Part Two follow the Barometer pay report released earlier this year that found that almost two thirds of housing associations were rewarding staff with bonuses or incentivised pay as they attempted to keep hold of their best employees.
The Barometer will return this autumn:
- To register your interest in the survey, please contact us.
- For more information on twentysix consulting, visit www.twentysixconsulting.co.uk.
- For more information and interviews, please email Gemma Hollingshead or call 020 8762 5570.
Interviews with Rachel Crafts or Lianne Capon, Managing Partners at twentysix consulting, and Luke Watkeys, Business Manager at Real People, are available on request.
Lianne Capon, Managing Partner at twentysix consulting, said:
However, it does seem that some within the sector remain unconvinced about the value of certain other performance management tools; with performance related pay and 360 feedback mechanisms causing the biggest divergence in opinion.