The impact of recognising and acknowledging the hard work of individuals and teams within the work place is clearly proven, contributing to increased morale and motivation, and building a supportive environment where people enjoy working and want to stay. The beauty is that it is actually really easy to reap the benefits of employee recognition for our organisations and for once we are not recommending that you adopt a new policy or procedure! It is much simpler than that (and free!) – the key is to start small!
A simple ‘hello, how are you?’ at the beginning of the day, and ‘goodbye’ at the end are a sometimes overlooked form of recognition: a brief conversation conducted out of genuine interest in how our staff member is, and a sincere ‘thank you’ for the work they have done that day, start and finish the day on a positive note. Giving timely and specific feedback is also vital – not saved up for an appraisal or supervision but after the event. The important elements here are clearly genuine, sincere, timely and specific - staff will spot an insincere ‘how are you’ from a mile off and delayed reaction responses just don’t have the impact. There are lots more things we can all do, but the theme here is to make sure that recognition is a simple, natural and honest ongoing feature of life in our organisations.
Feedback demonstrates that we recognise the work someone has done, and is key in ensuring staff feel valued and supported. Closely linked to this is making sure we share positive comments about our staff – if a client or colleague says something good about them, let them know! Publically acknowledging a contribution, for example in a team meeting or a special event, is also a really positive way to recognise an employee’s achievement and can also provide inspiration for other staff members.
As managers, it is important to take the time to show our employees that we value them and their contribution on a regular basis. It doesn’t need to be big or complicated, but it does need to be embedded and consistent. So let’s celebrate all the hard work everyone has put in over the last 12 months, and make sure we show our appreciation, but also keep in mind that little and often goes much further in making sure our staff feel recognised and valued.
On behalf of the Real People team, I would like to wish all our loyal clients and readers a Merry Christmas, and a very Happy New Year!